![]() Open your browser console and look for messages that typically appear:.If some of these messages are missing, it could indicate that the browser has not successfully made a connection to the Signiant App. When the Signiant App is correctly installed, certain messages are logged in the browser’s console panel when a user opens portal pages. You can identify possible problems with the installation of the Signiant App using three methods: Check for messages that indicate installation Troubleshooting Signiant App Installation ![]() To enable application logging, set the log level in the SigniantClient.json file. ![]() For macOS troubleshooting information, see the Signiant App Troubleshooting Guide - macOS.īefore troubleshooting issues with older versions of the Signiant App, it is recommended that you upgrade to the latest version of the application. ![]()
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